Mile End Florist Accessibility Statement

Accessibility Commitment for Mile End Florist

At Mile End Florist, we believe that every customer deserves a seamless and enjoyable experience when ordering flowers online in Mile End. We are dedicated to providing an accessible website that can be used by everyone, including people with disabilities. Accessibility is at the heart of our values, ensuring that every Mile End customer can order from Mile End Florist online with ease and confidence.

Our Efforts Towards Accessibility

Mile End Florist has taken proactive steps to make our website as inclusive as possible. We are continually working to meet and exceed industry standards, so our online platform is a welcoming space for all users. Our website is designed and developed with accessibility integrated into every step, from layout to features.

WCAG 2.1 AA Compliance

Our site strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines help ensure digital content is accessible to everyone, regardless of ability. Through these standards, we address a wide variety of accessibility needs, such as keyboard navigation, adjustable text, and ease of comprehension. Conforming to WCAG 2.1 AA means that whether you are browsing arrangements, learning about our specials, or completing your flower order, the process is straightforward and equitable.

Screen Reader Compatibility

We understand the importance of providing a website that works seamlessly with screen readers and other assistive technologies. Our content is structured logically with proper headings, labels, and alternative text for images. This allows customers using screen readers to easily navigate, interact with, and understand our site, including browsing our flower selections and completing secure orders.

High Contrast and Clear Design

Our website features a clean, high contrast design to improve readability for everyone, including customers with visual impairments. We use bold, distinct text against clear backgrounds to enhance visibility. Interactive elements such as buttons and links are clearly defined, enabling smooth navigation and easy transaction processes from start to finish.

Continuous Improvement

Mile End Florist is committed to ongoing assessment and improvement of our website. We regularly review our digital content to enhance usability and accessibility. We welcome feedback from our customers and the wider Mile End community, as we believe your insights are invaluable in helping us maintain an accessible online presence for everyone.

Contact Us About Accessibility

Your experience at Mile End Florist matters to us. If you encounter any barriers or have suggestions regarding the accessibility of our website, please let us know. Our team is here to listen and to support you, so every customer can enjoy ordering from Mile End Florist online. We are dedicated to resolving any issues as quickly as possible and appreciate your engagement with our commitment to accessibility.